front desk agent - Hotel Dene and Conference Centre

Job Description

Hwy 28 & RR 423
Cold Lake, AB
T9M 1P2
Salary
17.20 hourly / 32 to 40 hours per week
Terms of employment
Permanent employment
Full time
Day, Early Morning, Evening, Flexible Hours, Morning, Night, On Call, Overtime, Shift, Weekend
Starts as soon as possible
Benefits: Health benefits, Financial benefits, Other benefits
vacancies – 2 vacancies

Overview
Languages
English

Education
Secondary (high) school graduation certificate
Experience
Will train

On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities
Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Process guests’ departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Provide customer service
Additional information
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Benefits
Health benefits
Dental plan
Disability benefits
Health care plan
Vision care benefits
Financial benefits
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)
Other benefits
Free parking available
Who can apply for this job?
The employer accepts applications from:

Canadian citizens and permanent or temporary residents of Canada
other candidates, with or without a valid Canadian work permit
How to apply
Direct Apply

By email
[email protected]

By mail
Hwy 28 & RR 423
Cold Lake, AB
T9M 1P2