Clerk, hotel - 1713682 Alberta Ltd.

Job Description

Experience
1 to less than 7 months
Work setting
Hospitality industry
Urban area
Hotel, motel, resort
Responsibilities
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Investigate and resolve complaints and claims
Exchange foreign currency
Process guests’ departures, calculate charges and receive payments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Handle wake-up calls
Provide customer service
Experience and specialization
Computer and technology knowledge
Multi-line switchboard
Spreadsheet
Internet
Additional information
Security and safety
Bondable
Transportation/travel information
Own transportation