Job Description
Tasks
Direct and control daily operations
Evaluate daily operations
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
Implement price and credits policies
Develop and implement marketing strategies
Plan budgets and monitor revenues and expenses
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Conduct performance reviews
Supervise office and volunteer staff
Supervision
11-15 people
Experience and specialization
Computer and technology knowledge
Point of sale system
Word processing software
Electronic mail
Additional information
Personal suitability
Adaptability
Analytical
Efficiency
Energetic
Integrity
Proactive
Time management
Client focus
Efficient interpersonal skills
Excellent oral communication
Team player
Ability to multitask